Collection: FAQ'S

Questions that you may have regarding any purchases, preorders, return policies, and shipping days will be answered here.

Q: How long does it take to process and receive my order?

A: It can take anywhere from 3-5 days or up to 1-2 weeks for your order to be shipped to you. You may experience delays because of the pandemic.  You will receive a confirmation number along with a tracking number. You can keep up with the progress of your orders with the app Shop available on the apple store and google play store. 

Q: Is there a return policy?

A: No we do not accept refunds, returns, or exchanges unless applicable

Q: What if something is wrong with my order?

A: Contact zeroharmsupport@gmail.com